We’re sorry to hear that your time with Maven HQ has come to an end! Hopefully we were able to help you and your team during your time with us. Because we offer a 30 day No Questions Asked Money Back Guarantee, if you request a refund within 30 days of your trial, we will happily refund you your subsciption fee for that month.

If you have implemented everything we have advised, send proof of daily implementation, and still see no results (more reviews, time saved, new leads, new appointments, new conversations, or new sales), you may be eligible for a 2x Money Back Guarantee. 

In either case, please reach out to our support team at support@mavenhq.io and one of our specialists will be happy to help.

However, there are a few instances in which we will give credits:

  • If we had extended downtime —multiple hours in a day or multiple days in a month – we’ll issue a partial credit to your account.
  • If you emailed customer service and it took over 3 business days to get back to you — not including the weekend – we’ll issue a partial credit to your account

If you're still not sure whether you qualify for a refund, send an email to support@mavenhq.io and ask!