How to customize your chat widget bubble

This article will show you on how to customize your chat widget bubble.

1. Click "Marketing"

Go to the Marketing section

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2. Click "chat widget"

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3. Click "Chat bubble"

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4. Click "Chat Bubble Preview"

Get a glimpse of what your website chat widget bubble will look like with our preview feature. As you customize your chat widget, you can see the changes happening in real-time with this handy preview tool.

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5. Click "Enable chat bubble"

To use the chat widget, toggle this to enable it.

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6. Welcome message control

This feature allows you to customize the welcome message that appears for new website visitors. You can use this text to either offer support or a marketing message to encourage visitors to click on the chat widget.

Welcome message control

7. Chat widget customization

Personalize the user experience by changing the image that website visitors see when they interact with your chat widget. We suggest adding your company logo or a friendly face to establish a stronger connection.

Chat widget customization

8. Custom message for return visitors

If you have visitor tracking enabled on your website, take advantage of this powerful feature to create custom messages for return visitors. You can tailor your welcome message to add a touch of personalization and create a stronger connection with your audience.

Custom message for return visitors
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