Introduction to Tags

This article will explain the process of accessing, managing, and creating new tags in your CRM.

Overview

Using tags is an ideal way to organize your contacts effectively. Adding or removing tags from a contact can provide you with valuable information on specific actions or stages this contact has gone through (similar to, but more detailed than pipeline stages). You have the ability to attach more than one tag to a contact, further enhancing its organization.

1. Click "Tags"

Open the tags section.

Click

2. Click "New Tags"

To add a new contact tag to your CRM, click on this button.

Click

3. Add Tag

You can create a new tag and assign a unique name such as "New Lead", "Paid Customer", or any other relevant name. In the screenshot provided below, simply enter the desired tag name, and click on the "Create" button to save the changes.

Add Tag

4. Search for Tags

The search box can be used to easily locate a specific tag from a large list of tags in the system, providing a convenient way to quickly access a specific Tag.

Search for Tags

5. Tags

This column displays a list of all the tags you have created and their corresponding names.

Tags

6. Created On

This column displays the date and time when the tag was initially created.

Created On

7. Updated On

This column shows the date and time of the most recent update made to each tag.

Updated On

8. Tag Actions

In the screenshot below, you can find the three dots menu that offers several settings for each tag on the list.

By selecting the "Edit" tab, you can modify the name of the chosen tag. This will open a new window where you can make your desired changes.

Additionally, the "Delete" option can be used to remove a particular tag from the list.

Tag Actions

9. Bulk Actions

You have the ability to select multiple tags in the list and delete them simultaneously by checking the corresponding boxes.

Bulk Actions
Did this answer your question?
😞
😐
😁