How to Manually Mark as Read or Unread

Learn how to manually mark conversations as read or unread in CRM

1. Click "Inbox"

Click 'Inbox'

2. Select "Message"

Select 'Message'

3. Click here to "Mark as Read"

Click here to 'Mark as Read'

4. Click here to "Mark as Unread"

Click here to 'Mark as Unread'
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