Question:
What's the difference between one way, two way and smart sync?
Answer:
One way
All events from Google calendar will be shown as grey. It will not add whoever is invited in the Google event to GenieAI. But will still sync the Appointments from GenieAI to the Google calendar and block the time slot pulled from Google.
Two way:
All events from google calendar will be colored and will talk to each other. GenieAI will find who is invited in the Google event, create a contact record for them, and fire off any triggers associated with the calendar.
Smart
When an event is created in Google calendar but the contacts associated with the event were not found to be already existing in GenieAI as contacts, GenieAI will not add them as contacts but will block the time off in your GenieAI calendar (event color will be gray).Alternatively, when an event is created in Google calendar and the contacts associated with the event were found as existing contacts in GenieAI, GenieAI will color code the event and fire off any triggers associated with the calendar.