To PUBLISH workflows, the establishment of both a workflow trigger and a workflow action is essential. Without these two elements, you can save the workflow but not publish it.
1. Click "Marketing"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2FnmLUYndfx2cjC2WGCyRsDe_doc.png?alt=media&token=140926f7-b3fd-428b-a4d0-854d7f78474a)
2. Click "workflows"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2Fbe3X4hTKyaCxSbXHWwVZJY_doc.png?alt=media&token=e0611a69-2897-4c7c-a54f-a94b5d13b393)
3. Click "Create Workflow"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2FpLCMjJqovp6X98YSnf2xtE_doc.png?alt=media&token=5f322c42-a9e2-496d-b2d9-6ddbc76271cb)
4. Click "Continue"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2Fo7oche6uVSXEf6TzQafRis_doc.png?alt=media&token=72261a84-53d8-4082-b1b4-ced8a00f0b99)
5. Click "Add your first action"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2F8UVQrDn5a4xrCTbm2t1Aqa_doc.png?alt=media&token=b4d8cae2-f4a2-48f0-8198-4286b8e38f50)
6. Click "Send Review Request"
This action involves sending a Review Request to the contact.
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2FcQo5FkmkT4v2YuHqCDbpEE_doc.png?alt=media&token=319b1192-7e21-4ee3-9211-55d5c93ba4a2)
7. Select "Review type"
You can request a review from your contacts using either the Email or SMS method.
![Select](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2F6cfp3rjyQmMegB2RetW6Cf_doc.png?alt=media&token=97394c39-27a3-4aef-95c1-aaf2131c21bf)
Select "Email"
![Select](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2F32Bf4aY9Sr6CNNkWvFz3ah_doc.png?alt=media&token=9ce2f125-2b2c-4899-ac70-a7c612eaada8)
SMS
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2FmkmDMRWfMcx9TsCbh5aXy6_doc.png?alt=media&token=69af7186-be10-4fca-8b1a-be0b034e98c2)
NOTE: You may configure the request message for the review in the Reputation Settings.
8. Click "Save Action"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FmT3WV22QHCD8JBDBinbuhd%2FvwS5nESvVRdFPujSoXbDz6_doc.png?alt=media&token=f01fc67f-2c78-4dd0-bffd-80ce7d570fd7)
9. "Send Review Request" is added