Note: For the message to be delivered successfully, the contact must have previously messaged a connected Facebook page in your CRM within the past 24 hours before reaching this event.
1. Click "Marketing"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FoYWB122BSkJ5sXNNZFBpPV_doc.png?alt=media&token=04137ec1-5853-498f-8d90-4cb57e6deee9)
2. Click "workflows"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2Fun5impk7jpmiZ1TVZHmWET_doc.png?alt=media&token=a3c93e5d-78f5-4a58-82b0-d267ec4bec95)
3. Click "Create Workflow"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FdJpAApEddVRZZ2zymFbquU_doc.png?alt=media&token=6262f30e-3ef2-433b-b298-12f925de9b1e)
4. Click "Continue"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FpXMVwxSyQJoAzU38THEgBq_doc.png?alt=media&token=47727b11-8638-4933-8f95-386a10f2552e)
5. Click "Add your first action"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FpFbGc3EZmAjk52orNRMAsU_doc.png?alt=media&token=baf8e1ed-e575-472e-af67-26b951a900e1)
6. Select "Messenger"
This action allows you to send Facebook Messenger messages to your contacts.
![Select](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2F3pgFMBAZK63efVqMaJuyMr_doc.png?alt=media&token=a4bb3cba-ff22-470a-b34c-1323cadd58e9)
7. Select "Templates"
Click on this field to select from available Messenger templates.
![Select](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2Fvm73pUx7V9YAgWu4gQjTLe_doc.png?alt=media&token=2b818fa5-2cd2-4c2e-90ce-90ec474d5886)
8. Input "Message"
Enter the body of the message in this field.
![Input](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FkX67HkHkSRrf3ZFxa5bQjX_doc.png?alt=media&token=08501f67-ce1d-4fef-9353-b29067dfce2a)
9. Click "Custom values"
Select the desired custom value to personalize the message.
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FbSUGvpxwhmjL23tXjm2HMp_doc.png?alt=media&token=96c8e656-c643-4344-82f0-979be5355da5)
10. Click here to "Add attachments"
Attach files by clicking on this icon.
![Click here to](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FnkT6BM7SDUot7okNg16N9c_doc.png?alt=media&token=dde6b04f-449c-415a-bc73-fe102df43ed4)
11. Add Files Through URL
Add files through a URL by entering the URL in the field and clicking "+Add".
![Add Files Through URL](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2FdCvD2KPmRBLZ1LoeMpzA7y_doc.png?alt=media&token=53349dd2-a66e-486a-8527-299ccf5c15ff)
12. Click "Save"
![Click](https://static.guidde.com/v0/qg%2FFyvQyFGm3wNotDLaiX00E4ZKFV12%2FuDq8JzjJpMeP97km3nTUGm%2F6AmT3c6ftEUF6SjNDpFP3r_doc.png?alt=media&token=df1f4321-965f-4908-9aff-244cc97f3d59)